Delivery Details

Delivery options and costs are calculated dynamically as you place your order and are displayed on the checkout page. Please keep in mind that you are buying a chilled, handmade product that is crafted to order just for you and that needs to be sent out to you in thermally insulated packaging to preserve freshness and ensure it gets to you in the best conditions possible.

  • All orders under £20 are delivered at a flat rate of £6.99
  • All orders over £20 are delivered at a flat rate of £3.99.
  • All orders over £30 are delivered free of delivery charge.

All orders are despatched every working Tuesday at the end of business hours (17:30) via DPD Next Day Tracked. Orders shall be placed by the end of the previous working day for same week delivery. Once your order has been dispatched, we cannot take responsibility in the unlikely event of delivery failures such as: late delivery, broken packages due to careless handling in transit, lost packages. Please make sure your email is correct upon ordering as you will receive a consignment number with which to track your parcel.

If you are not likely be at home to accept your delivery, to avoid disappointment please have your box shipped to your work location, to a family member or neighbour who is able to take it for you. If for some reason the address you provide us is wrong, or if your items are spoilt as a result of you being unable/not in to receive your package, unfortunately we cannot refund the purchase amount.

Please ensure that all items get to you at a temperature below 8ºC.