Replacement Policy

Here at Sgaia Foods we are dedicated to manufacturing the highest quality products possible. We take great care to ensure that only our best leaves the premises. In the unfortunate event that a product of questionable quality is dispatched to you, we will be happy to replace it for you. Please email info@sgaifoods.co.uk describing the issue.

If you are not 100% satisfied with an item you have purchased from us, please contact us via email. Please note that our policy lasts 14 days, and that we require photographic proof of damaged items if the issue is damage. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or a replacement.

Late or missing replacements
If you haven’t received your replacement yet, check your bank account one last time and feel free to contact us at info@sgaiafoods.co.uk